This policy covers www.camorace.com. Camorace apps, desktop software, commerce platforms and dealers may provide separate privacy terms.
Scope
This policy explains what Camorace (Shenzhen) Technology Co., Ltd. may process when operating the Camorace website, why it is processed and the choices available to you.
App stores, commerce platforms, social media, maps and dealer websites apply their own privacy policies after you follow an external link.
Information we process
Basic access data
Servers may record IP address, browser type, request time, requested page, response status and basic security logs for reliable operation, troubleshooting and abuse prevention.
Language preference
The site can choose Chinese or English from the browser language and store a manual selection locally in your browser. It is not used for advertising profiles.
User-requested location
Location is requested only after you choose “Find dealers near me.” The current site calculates distance and ordering in the page and does not intentionally upload or retain precise location.
Enquiries
If you contact us by phone, email or through a dealer, we process the contact details, enquiry and service history you choose to provide.
Why we use information
- To provide pages, language selection, downloads, dealer search and support;
- to protect the site, diagnose errors and improve performance;
- to answer product, purchasing, event, installation, software and service enquiries;
- to perform contracts and comply with law where applicable.
Retention and sharing
Information is retained only for as long as needed for these purposes, contractual obligations, dispute resolution and legal requirements. Hosting, email, maps, app stores, commerce and social platforms may process necessary data as separate providers.
We do not sell personal information. Information is shared only with authorization, to deliver a requested service, to meet legal obligations or to protect legitimate rights.
Your choices
- Decline or withdraw location permission in your browser;
- clear the locally stored language preference;
- choose not to follow third-party links;
- contact us to request access, correction, deletion or restriction where provided by law.
Contact
For privacy questions, email support@camorace.com or call +86 400-006-3635.